Terms & Conditions
Effective Date: 1 June 2025
Company: Serpier ApS, registered in Denmark
Contact Email: hello@serpier.com
1. Introduction
These Terms & Conditions (“Terms”) govern your use of the Serpier platform (“Platform”), operated by Serpier ApS (“we”, “us” or “our”).
By creating an account, placing an order, or using the Platform in any way, you agree to these Terms. These Terms, together with any specific orders placed on the Platform, form the entire agreement between you and us (“Agreement”).
2. Eligibility & Account Registration
- You must be at least 18 years old to use the Platform.
- Organizations may register and invite team members with roles (Owner, Admin, Member) that have varying access rights.
- You are responsible for safeguarding your login credentials and for all activity under your account.
- Notify us immediately of any unauthorized access.
3. Platform Description
- Serpier offers a curated marketplace for purchasing backlinks from third-party publishers (“Publishers”).
- While Serpier facilitates the process, the actual publication is performed by Publishers.
- All content is subject to review by both Serpier and the buyer before publication.
- We may use subcontractors and service partners to deliver parts of the service.
4. Orders, Pricing & Payments
- Prices on the Platform are in EUR and exclusive of VAT unless stated otherwise.
- Payment is processed securely via Stripe at the time of order unless otherwise agreed in writing.
- We may update our prices and pricing models at any time.
- No refunds are offered unless otherwise agreed. If a Publisher fails to deliver, we may issue a credit to your account for future use.
5. Use Restrictions
You may not:
- Use the Platform for spam, phishing, scraping, or unlawful activities.
- Submit or promote illegal, harmful, or infringing content.
- Circumvent our processes or attempt to contact Publishers directly using Platform data.
- Use the Platform as a lead list — proven breaches may result in a lifetime ban and claims for lost revenue.
6. Warranties & Disclaimers
- You are solely responsible for the accuracy and legality of the information and content you provide.
- We do not guarantee specific SEO results, rankings, or immunity from search engine penalties.
- All use of the Platform is at your own risk.
7. Indemnification
You agree to indemnify and hold Serpier, its affiliates, directors, employees, and partners harmless from any claims, damages, or costs (including legal fees) arising from:
- Your breach of these Terms
- Content or information you provide
- Any third-party claims related to your use of the Platform
8. Intellectual Property & References
- All Serpier branding, logos, and Platform content are our intellectual property.
- You may not reproduce, redistribute, or display our branding without permission.
- Unless agreed otherwise, we may use your company name and logo for marketing purposes.
9. Confidentiality
- Both parties agree to treat all non-public information obtained during the Agreement as confidential for 5 years after termination.
- Confidential information may be disclosed only if required by law or with prior written consent.
10. Data Use
- We may crawl or scrape your website(s) to create and verify content for orders.
- Data collected will be used only for purposes related to delivering our services and handled according to our Privacy Policy and applicable laws.
11. Liability & Limitation
- We are not liable for indirect losses such as loss of profit, data, or business opportunities.
- Our total liability for any claim is limited to the total amount you paid for the specific order in question.
- We disclaim any product liability.
12. Force Majeure
We are not liable for delays or failure to perform caused by events beyond our reasonable control, including but not limited to: internet outages, cyberattacks, strikes, natural disasters, or acts of war.
13. Termination
We may suspend or terminate your account at our sole discretion if you breach these Terms or engage in activities harmful to us, Publishers, or the Platform.
14. Changes to Terms
We may update these Terms at any time. Continued use of the Platform after updates constitutes acceptance of the new Terms.
15. Governing Law & Venue
These Terms are governed by Danish law. Any disputes will be settled in the City Court of Aarhus, Denmark.
By using Serpier, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.